Animal Totem

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Animal Gift Shop

Ordering

By Internet: Our secure ordering environment ensures your privacy. You will be transferred to our Secure Server before being asked for your credit card information. All information you submit will be encrypted before being transmitted. If you do not feel comfortable ordering online, we also provide two other ways to place your order ...

By Phone: (541) 488-2731. Make sure to have your item information and credit card in front of you.

By Mail: Send your order along with payment and billing information to:
American Trails, 975 Anderson Creek Road, Talent OR 97520

RETURN POLICY

We offer exchange or store credit for return of most items within 30 days of purchase and in original condition. No cash refunds or credit card refunds are granted except in unusual circumstances. Shipping and handling charges are not refundable.

Please keep in mind that most items purchased on the web site are either one-of-a-kind original art work, or are hand made. Most items will not match a photograph exactly because of subtle variations in the work or in coloring. Sizes shown are approximations, again because of subtle variations in the work. These items are not mass produced.

NO RETURNS ON SPECIAL ORDER ITEMS OR LAZART WALL ART SHIPPED FROM DISTRIBUTION CENTER.

An item which has been specially ordered for a specific customer cannot be returned. Most special orders are charged a minimum 50% deposit at the time of the order, which is not refundable. If the item has not been shipped, we may authorize a store credit in exceptional circumstances; however, most items have been made specifically to order and it may not be possible to resell them.

 

Animal Totem